Macchi Service Team erases any distance and restriction! Need a way to monitor, help and support remote technical interventions? The Macchi VR application is your solution! We ensure maximum support so each technician can solve any unforeseen issue by having access to centralized, live, visual expert assistance on demand. With Macchi VR application you can increase the productivity of your field service organization and reduce critical outage times. The Macchi VR application allows : - connection with Macchi Service directly onsite - dedicated internet call - dedicated chat via internet - real-time view through operator's "eyes" using VR glasses - highlight in real time with arrows, drawings with virtual reality on real images - sending electrical and mechanical drawings directly to our device. Wiring diagrams can be SENT or SEEN directly online. Wearing Macchi VR glasses, puts you in direct contact with Macchi Service. Because there’s nothing like “seeing” the job done. Remotely we are everywhere!