Digital stores have quickly, completely replaced brick-and-mortar establishments for many especially after prolonged COVID-19 lockdowns in many economies.
In the age of digitization supplemented by the realization of its convenience, customers increasingly expect a seamless, interactive online experience to help them better understand the product without being able to physically engage with it.
Other added facets of the online shopping experience that needs to be suited to buyers are the payment options and delivery of goods.