With DISCS™ Drop, Impact, Shock, Crush, Shake – DS Smith’s industry leading distribution testing process, customer could make sure to make their package sturdy enough to handle all the bumps along the way to the consumer.
More than 50% of customers stop ordering, or order less frequently, from a retailer if they ever receive a damaged product. Moreover, about 20% return the product and request a refund or exchange, putting a strain on your supply chain. So, before anything else, thorough distribution testing is a vital step.
The five different DISCS™-tests replicate real-world opportunities for damage, like: a clumsy delivery (drop), a bumpy journey (shake), a direct hit from a heavy object(impact), getting squeezed between other boxes(crush), being thrown into the back of a van(shock).