Nbsppackaging Machine Manufacturer Oystar Has Standardized The Service Structure Across All Brands The Ldquooystar Top Servicerdquo Group Will Assist Customers Around The World 247 With A Comprehensive Range Of Services The Top Service Mission Is To Help Customers Operate Their Machinery And Systems At Peak Performance Throughout The Equipmentrsquos Entire Life Cycle Oystar Operates Service Centers At 19 Locations Across The Globenbspthe New Concept Is Based On The Three Ldquotoprdquo Pillars Technological Improvements Operations Support And Productivity Assistance Ldquotechnological Improvementsrdquo Focus On The Optimization Of Machinery And Systems Through Retrofitting Upgrading And Rebuilding Outdated Components For Example Equipment Can Be Upgraded To Handle Additional Packaging Sizes Or Product Formats Or Its Mechanical And Electrical Parts Can Be Overhauled To Current Standards In Addition Customers Can Also Choose From A Range Of Previously Owned Equipment That Has Been Completely Reconditioned And Updated With The Latest Technology Ndash And At A Cost Lower Than Purchasing A Piece Of New Equipment Nbsptechnical Optimization Operations Support And Targeted Trainingnbspldquooperations Supportrdquo Provides Assistance For The Customerrsquos Production Process Oystar39s Onsite Technical Support Assists Customers With Installation And Acceptance Performs Regular Equipment Checks And Offers Emergency Support And Repairs During Unplanned Downtime The Third Pillar Of Service Ldquoproductivity Assistancerdquo Is Geared Toward Training Customers39 Employees Besides The Basic Training Courses Machine Audits Also Identify Potential Situations When Further Training Can Optimize Machine Performance Oystar Also Offers Refresher Courses And Advanced Workshops For New Technologies Offline Training Tools Allow Employees To Experience Virtual Training Without Interfering With Machine Line Production The Oystar Service Team Is Always At Hand To Provide Customers With Recommendations For Improved Innovative Packaging Solutions And Technologiesldquoextraordinary Industry Expertise And Innovative Machine Concepts Are Distinguishing Characteristics Of The Oystar Grouprdquo Explains Thomas Junge Oystar Group Service President Ldquoour New Oystar Top Service Concept Enables Our Customers To Benefit From The Knowledge And Experience Of Our Employees Our Packaging Solutions Are Carefully Customized To Each Customerrsquos Production Chain For The Optimum Supportrdquo He Addsnbsp