The innovation that we are about to discuss concerns the Indian ketchup packaging industry. It was jointly accomplished by Manjushree Technopack, a
Manjushree realized that for ages ketchup has been packed in glass bottles, which are heavy, prone to breakage and tough to use as a person has to thump the bottle from behind and wait for the ketchup to flow. Kissan in partnership with Manjushree decided to solve this problem by packaging Kissan Ketchup in Plastic packs using the Multilayer Packaging Technology.
Multilayer Technology involves integration of various polymers with EVOH - Ethyl Vinyl Alcohol, which acts as an oxygen barrier. This kind of packaging provides a moisture barrier and is a neutral material that keeps the ketchup fresh and insulated. The packaging is unbreakable, light in weight and provides improved shelf life. Manjushree Technopack is the only company in
Manjushree Technopack designed an inverted squeeze bottle that allows the user to pour ketchup by just squeezing the container lightly. The Squeezo cap has been provided with a silicon valve that cuts off ketchup flow when the bottle isn't being squeezed. This eliminates ketchup wastage and smudging around the cap. Also introduced were other unique features such as, an easy opening-closure system, the flip open model and an easy to hold grip.
This Kissan Squeezo pack weighs just 60 grams, as compared to the traditional 700 grams glass package. The lower weight has helped reduce logistics and transportation costs and it makes the product easier to handle for the consumer (particularly children who are prominent consumers of ketchup). Moreover, there is no risk of breakage since the package is of multilayer plastic. Also, the package is easier to handle inside retail stores and provides much better display efficiencies on retail racks.
Kissan has prominently highlighted the packaging of the product for promotional purposes. In this case, the packaging itself has acted as a differentiator for the product. This shows that productive innovations stem from deep understanding of the consumer life cycle of a product and it is not only the product improvements that deliver value to the customer but also innovations in packaging and design that make it easier for consumers to use a product.