PACKAGINGCONNECTIONS: Please provide a short write up on your work profile related to Packaging.
The work profile includes
(i) Managing India office and overall India operations of L&E India Pvt. Ltd.
(ii) Providing regular reporting regarding sales and operations to the Managing Director, Asia and to the New York head office of company
(iii) Working to develop and build relationships with local suppliers
(iv) and to improve supplier efficiency
(v) Working to establish relationships with raw material manufacturers in the form of deals to run cost effective programs
(vi) Leveraging technology to deliver cost effective materials for volume of scales.
(vii) Handling and managing customer service issues,
(viii) Monitoring and reporting to L&E New York on inventory levels, cash flow, customer satisfaction and complaints,
(ix) Developing and building relationships with local customers, monitoring orders and working to ensure timely delivery and excellent customer service.
(x) Recruiting, training and managing the Company’s staff
PACKAGINGCONNECTIONS: What are your key challenges at work and what would you want to change in packaging industry.
The key Challenges at work are
- Weak Indian infrastructure for developmental activities and mass production leading to high lead time
- Slow acceptance of latest technology by Indian convertors.
- Few players in paper and paperboard market and poor quality of paper stock as compared to International players.
I would like to Change
- Approach towards quality
- Customer service level
- Approach towards costing the product
PACKAGINGCONNECTIONS: Where do you see your organization in 5 years in relation to packaging industry
Our company is a Print and Packaging Integrator and I see a bright future ahead as the trend of outsourcing has started coming in India in a big way. I see my company associated with all major packaging convertors and catering to various packaging needs of market.
PACKAGINGCONNECTIONS : Could you share with us your plans for the future
Our plan is to grow the company in different verticals and expand in all verticals.
PACKAGINGCONNECTIONS: What are three important tenets (Principles) that you work by when beginning a new packaging project?
o Customer expectations
o Meeting cost targets
o Bridging the gaps between available and required
Section III – Opinion on packaging industry.
PACKAGINGCONNECTIONS: What are the key success factors for suppliers in packaging industry?
Focus on -
o Cost
o Time
o Quality
o Quantity
o Customer service
PACKAGINGCONNECTIONS What are the challenges of customers in the packagingindustry
o Defaulting timelines
o Inconsistency in supplies quality
o Changing commitments
o Manufacturing capacity of suppliers
PACKAGINGCONNECTIONS What are the recent trends in packaging industry that has impacted the market more than others.
Fast growing paper prices along with polymer prices
PACKAGINGCONNECTIONS: Where do you see packaging industry in 5 years from now?
India is going to be a technology driven packaging industry which will have more of logical developments.
Packaging connections website is a complete package and I frankly have no suggestion. However, i feel that something should be done to increase the number of persons who access the same. It should be the single most website for packaging for Indian industries esp and packaging professionals. I will say “encyclopaedia of packaging “ website..
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